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by Amber Joseph
What is stands for: Configure, Price, Quote.
Who is it useful for? Salespeople
How much does it cost? https://www.salesforce.com/products/cp...
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by Amber Joseph
If, like me, you've been hearing about Salesforce Customer 360 for a while but really have no idea what exactly it means, then you're in the right...
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by Amber Joseph
Holy moly, this whole business of Opportunities vs Leads can be a confusing one. Unfortunately for those of us who find it confusing, Leads, Oppor...
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by Amber Joseph
Alexa Development Basics.
Developed in collaboration with Amazon, this module teaches you how Alexa works and how you can design a voice user...
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by Amber Joseph
What the frikity-frik is the difference between a Contact and a Lead in Salesforce? Even when you've been told it before, you can often find your...
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by Amber Joseph
What is blockchain?
As the world becomes increasingly connected and data becomes available from a multitude of organisations, the ability to secur...
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by Amber Joseph
Why even use a CRM?
As a start-up you only want things that you really need. So why spend money and time on a CRM? What benefit does it ...
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by Amber Joseph
Ever heard of SaaS? Or PaaS? Or even ... IaaS? It can also sound like complete gibberish and tech-speak for the select few. But really, the...
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by Amber Joseph
No doubt about it, Salesforce has a pretty interesting back story. For a company of its size ($17.1 billion annual revenue, 49,000+ employees), it...
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by Amber Joseph
Did you know that Salesforce is actually taught in Universities now across the world? The University of San Diego, University of San Francisco, Sa...
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by Amber Joseph
Have you been lurking around Salesforce and heard whispers of API's? Perhaps you're a developer, and like me, have been searching for a concise su...
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by Amber Joseph
"The best antidote for fear is competence" - Chris Hadfield
The only reason something is ever scary is because we don't understand it. ...
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