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  • The 5 main features of Salesforce CPQ

    by Amber Joseph
    What is stands for: Configure, Price, Quote. Who is it useful for? Salespeople How much does it cost? https://www.salesforce.com/products/cp...

  • What is Salesforce Customer 360?

    by Amber Joseph
    If, like me, you've been hearing about Salesforce Customer 360 for a while but really have no idea what exactly it means, then you're in the right...

  • Opportunity vs Lead

    by Amber Joseph
    Holy moly, this whole business of Opportunities vs Leads can be a confusing one. Unfortunately for those of us who find it confusing, Leads, Oppor...

  • The 10 Most Unusual Trailhead Modules

    by Amber Joseph
    Alexa Development Basics. Developed in collaboration with Amazon, this module teaches you how Alexa works and how you can design a voice user...

  • Contact vs Lead

    by Amber Joseph
    What the frikity-frik is the difference between a Contact and a Lead in Salesforce? Even when you've been told it before, you can often find your...

  • Salesforce and Blockchain

    by Amber Joseph
    What is blockchain? As the world becomes increasingly connected and data becomes available from a multitude of organisations, the ability to secur...

  • Salesforce for Start-Ups?

    by Amber Joseph
    Why even use a CRM?          As a start-up you only want things that you really need. So why spend money and time on a CRM? What benefit does it ...

  • The Battle of the Services: PaaS vs SaaS vs IaaS

    by Amber Joseph
          Ever heard of SaaS? Or PaaS? Or even ... IaaS? It can also sound like complete gibberish and tech-speak for the select few. But really, the...

  • The First 10 Years of Salesforce

    by Amber Joseph
    No doubt about it, Salesforce has a pretty interesting back story. For a company of its size ($17.1 billion annual revenue, 49,000+ employees), it...

  • How to plan for a Salesforce career as a student

    by Amber Joseph
    Did you know that Salesforce is actually taught in Universities now across the world? The University of San Diego, University of San Francisco, Sa...

  • Salesforce API's Explained

    by Amber Joseph
    Have you been lurking around Salesforce and heard whispers of API's? Perhaps you're a developer, and like me, have been searching for a concise su...

  • 3 ways to Git over your fear of Gitlab

    by Amber Joseph
    "The best antidote for fear is competence" - Chris Hadfield        The only reason something is ever scary is because we don't understand it. ...