Top 11 Salesforce Consulting Firms in Australia and New Zealand

Sydney Harbour

Salesforce, the world's leading Customer Relationship Management (CRM) platform, has become an essential tool for businesses of all sizes across the globe. In Australia and New Zealand, the demand for Salesforce consultancy services has skyrocketed in recent years as companies seek to maximize the platform's capabilities and integrate it with their existing systems.

Whether you are a small business looking to adopt Salesforce for the first time, a large enterprise seeking to enhance your existing Salesforce deployment, or even looking for Salesforce consulting jobs, this article will provide you with the information you need to understand the Australia and New Zealand Salesforce consulting market. These companies have been selected based on their expertise, experience, and track record of delivering successful Salesforce implementations and integrations for their clients.

Take a look at the top Salesforce consulting firms below.

Merkle Aotearoa (New Zealand)

Merkle Aotearoa is a digital marketing and customer experience management company that operates in New Zealand. The company is part of the Merkle group, a global marketing agency that specializes in data-driven, technology-enabled customer experience management.

Merkle Aotearoa provides a range of services to its clients, including digital strategy, customer experience design, data analytics, marketing automation, and CRM implementation. The company's expertise in Salesforce and other customer relationship management (CRM) platforms has enabled it to deliver successful Salesforce implementations and integrations for its clients.

Merkle Aotearoa's approach to customer experience management is based on a deep understanding of customer needs, preferences, and behaviors. The company uses data analytics and insights in their Salesforce consulting services to develop personalized and targeted marketing strategies that drive engagement and loyalty.

Datacom (Australia and New Zealand)

Datacom is a leading IT services and solutions provider that operates across Australia, New Zealand, and Asia. It’s safe to say that they’re one of the best Salesforce consulting companies out there. The company provides a range of services, including cloud services, software development, IT consulting, and managed services, to a wide range of industries and clients.

The company has a team of certified Salesforce professionals who specialize in Salesforce implementations, integrations, and customizations. Datacom's Salesforce services include solution design, data migration, testing, training, and ongoing support.

Datacom works closely with its clients to develop customized Salesforce solutions that meet their specific requirements and drive business growth. Datacom's expertise in Salesforce and its experience in delivering successful Salesforce projects for clients have earned the company a reputation as a trusted Salesforce partner in the region.

Lavabox (New Zealand)

Lavabox are a boutique Salesforce consulting firm with a customer-centric approach to how they work with clients. As a Salesforce Partner, they specialise in Salesforce and only Salesforce. Working with companies on fast-growing trajectories and nonprofis, Lavabox consistently deliver industry-leading outcomes.

Since their founding in 2015, Lavabox have worked with a diverse set of clients on wide-ranging projects, collecting a wealth of experience. Lavabox have a stellar team that approach projects by connecting the dots between the higher level strategy and vision of their clients, and what that means for their CRM.

Lavabox is a Pledge 1% member, meaning that they give a portion of their time, skills and profit back to the community. The Lavabox team care deeply about their work and execute to a high standard for their clients.

GravityLab (New Zealand)

Gravity Lab's approach to Salesforce consulting is centered on understanding its clients' business needs and goals. The company works closely with its clients to develop customized Salesforce solutions that address their specific challenges and drive business growth. Gravity Lab's team of Salesforce experts has deep expertise in Salesforce and related technologies, enabling them to deliver successful Salesforce projects for clients across various industries. If you’re looking for a Salesforce consulting job, look no further than GravityLab.

Gravity Lab's Salesforce services cover the entire project lifecycle, from solution design to implementation and ongoing support. The company's services include data migration, system integration, custom development, and training, among others. Gravity Lab also offers Salesforce managed services, providing ongoing support and maintenance to ensure its clients' Salesforce deployments remain optimized and up-to-date.

GravityLab are also a proud sponsor of the Ronnasit Foundation, a human trafficking prevention agency. They’ve helped raised money for the foundation in the fight against human trafficking.

Allen + Clarke (Australia and New Zealand)

Allen + Clarke is a fast-growing Salesforce consulting firm, with plenty of opportunities if you’re looking to join if you’re looking for a Salesforce consulting job. Allen + Clarke's Salesforce services cover the entire project lifecycle, from solution design to implementation and ongoing support. The company's services include data migration, system integration, custom development, and training, among others. Allen + Clarke's team of certified Salesforce professionals works closely with its clients to develop customized solutions that address their specific business needs and goals.

Originally founded in Wellington, they’ve now expanded across the ditch to Melbourne, Australia. The team at Allen + Clarke are great executors who punch above their weight when it comes to projects, meaning that they deliver beyond what their clients expect of them. Allen + Clarke specialise in working with the public sector.

TechForce Services (Australia)

As you can probably guess from their name, TechForce Services is a Salesforce consulting firm. Founded in 2015 and based out of Sydney, the team of experienced Salesforce professionals has experience in a variety of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud, among others.

TechForce Services operate with The Three P’s: Projects, Products and People. By integrating the three of these together, they ensure that they are delivering to the best ability for their clients.

Skie (Australia)

Skie is a small, boutique Salesforce consulting firm based in Melbourne. Working tirelessly to deliver quality solutions, you can trust their tight-knit team to be a well-run ship. Despite being a relatively young consulting firm, Skie have delivered for some respected clients, such as Yamaha and illion.

The team of consultants a Skie are experts who take pride in the success stories they’ve collected. Their Salesforce possibilities are endless. As they like to say, the Skie is the limit.

Slalom (Australia)

Slalom is a global consulting firm that offers a wide range of services, including Salesforce consulting. With offices across North America, Europe, and Asia-Pacific, Slalom is well-positioned to help businesses of all sizes and industries optimize their Salesforce investments.

Slalom's Salesforce consulting services cover the entire project lifecycle, from solution design to implementation and ongoing support. The company's team of certified Salesforce experts has deep expertise in Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud, among other Salesforce products. Slalom's Salesforce services are customized to each client's specific business needs, ensuring that the solutions delivered are aligned with their strategic goals.

PwC (Australia and New Zealand)

Known as one of the Big Four accounting firms, PwC are also a leader when it comes to Salesforce consulting projects. With offices in over 155 countries, PwC is well-positioned to help businesses of all sizes and industries optimize their Salesforce investments.

PwC's Salesforce consulting services cover the entire project lifecycle, from strategy and design to implementation and ongoing support. PwC's Salesforce services are tailored to each client's specific business needs, ensuring that the solutions delivered are aligned with their strategic goals.

Accenture (Australia and New Zealand)

At the heart of Accenture's Salesforce consulting services is a commitment to delivering business value to its clients. Accenture's team of certified Salesforce experts work closely with clients to understand their unique challenges and develop customized Salesforce solutions that are aligned with their strategic goals.

From strategy and design to implementation and ongoing support, Accenture's Salesforce consulting services cover the entire project lifecycle. Accenture is a trusted Salesforce consulting company with a strong reputation for delivering successful Salesforce projects to clients around the world. Its deep expertise, customized solutions, and focus on delivering business value make it an excellent partner for businesses looking to optimize their Salesforce investments.

Cognizant (Australia)

At Cognizant, the focus is on collaboration and partnership with clients, working closely with them to understand their unique challenges and develop customized Salesforce solutions that are tailored to their specific business needs. Whether it's Sales Cloud, Service Cloud, Marketing Cloud, or Community Cloud, Cognizant has the expertise to help businesses optimize their Salesforce investments and achieve their goals.

Despite having a headcount in the 6-figures, Cognizant still foster a sense of innovation and problem solving in their Salesforce division. Employees are encouraged to think outside the box and come up with new and innovative ways to solve complex business challenges using Salesforce technology.